ply of respiratory kits without the need to carry massive amounts of inventory. Dane emphasizes the success of this initiative:“ It’ s a huge success for us. Our people feel safe. They understand that we have this built in. And it’ s one less thing they have to worry about and monitor.”
“ Their data helped us create a plan, including how we could help both lab and supply chain meet their SKU reduction and savings goals. It enhanced collaboration between our local teams, supply chain and clinical leaders in the laboratory.”
Piloting Medline offerings Kettering Health’ s enthusiasm for piloting new Medline offerings has been a cornerstone of their partnership.“ We’ ve identified them in the past as pilot sites for new products or new vendors that we’ ve partnered with,” says Justin Mason, Medline lab sales specialist who replaced Messer as Kettering Health’ s main lab contact and works closely with Kettering Health contacts.
This willingness to test new products and provide valuable feedback has strengthened the relationship. Mason adds,“ Kettering Health is the type of
— Arianne Messer Medline corporate accounts director
partner where if we have a new product, we’ re typically putting something in front of them related to that to test it out for us. They’ re typically the first ones to onboard a lot of the new products.”
Looking forward These are just a few of the Kettering Health-Medline projects. Today, the dialogue is about future collaborations and continuous improvement.
Dane reflects on this dynamic:“ Ari always comes in and says,‘ We have finished this project. What can we do now that will be helpful to you and helpful to your facility? What can we do next? What do we want to accomplish?’”
She adds,“ I look forward to just continuing on. It’ s always an adventure and we have fun when we do it. I don’ t think of Medline as being a vendor. I think of them as being family. That’ s how much support I get.”
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