While it is invisible to a patient’ s eye, ensuring clinicians’ access to needed products is a critical aspect of care. Predicting what storm, manufacturing shortage or trade policy could interrupt the supply chain is a difficult task— as is crafting resiliency

plans to tackle these challenges.

That’ s why Medline has worked closely with UCHealth when it comes to proactive backorder reporting( PBO). The methodology enables customers to identify, review and act on potential supply chain disruptions

. Since inception, this process has been continually refined, thanks in part to feedback from Melissa Rivera, an inventory manager for UCHealth in Colorado. It’ s an example of the close partnership formed with the shared goal of helping patients.

“ In terms of patient care, it doesn’ t just come down to having a really cool platform,” says Rivera.“ It comes down to usability. How does it get products to the clinicians so they are able to provide care? That’ s a huge impact on our community

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